Lesson
A thumbs-down is only a signal. Useful feedback captures what went wrong, the input context, and the expected better behavior.
Feedback should flow back into prompts, retrieval sources, examples, and tests. Otherwise the product learns nothing.
Objectives
Collect actionable feedback.
Separate rating from diagnosis.
Route feedback into evaluation updates.
Practice
Design a feedback widget for generated answers.
Define three feedback labels that lead to action.
Next action
Create a feedback taxonomy for an AI answer surface.