AI Product Design
Designing for trust/30 min

Designing for Uncertainty

Create interfaces that acknowledge AI uncertainty without making users do all the verification work.

Lesson

AI products need to communicate confidence, limits, and evidence. The goal is not to apologize for AI, but to make uncertainty usable.

Great interfaces show sources, let users correct output, and make risky actions reviewable.

Objectives

Name uncertainty states.
Design confidence cues.
Add correction paths.

Practice

Mark uncertainty points in an AI workflow.
Design one correction path for a bad answer.

Next action

Add confidence and correction states to an AI feature sketch.